Delete your EdgeSnags account

Submit a deletion request

• Email support@edge-flows.com from the email address registered to your EdgeSnags account.
• Use the subject “EdgeSnags account deletion request”.
• Include your full name and organization name so we can locate the correct account. Do not include your password.
• If your account is managed by an employer, client, or other organization, we may ask you to contact its administrator or may confirm the request with that organization.

Verification and processing

We will verify that the request comes from the account owner or an authorized organization administrator. After verification, we will confirm the expected completion time and notify you when processing is complete.

What is deleted

We delete or anonymize the account profile and personal information associated with the account where applicable. Project records, snag history, reports, audit trails, or content created for an organization may be retained or reassigned when the organization owns those business records or when retention is required for security, contractual, dispute-resolution, or legal purposes.

Before requesting deletion

Account deletion may permanently remove access to every EdgeSnags organization and project linked to the account. Ask your organization administrator to transfer active assignments or responsibilities before submitting the request.

Need help?

Contact support@edge-flows.com with “EdgeSnags account deletion help” in the subject. We will explain the available options without asking for your password.